RBW Restructuring Limited is registered in England and Wales, company number 12812888. Registered office: Unit 4,Limes Court, Conduit Lane, Hoddesdon EN11 8EP.
Tony Bayliss acts as an Insolvency Practitioner for Personal Insolvency cases without personal liability and is licensed in the United Kingdom by the Insolvency Practitioners Association.
Michael Wellard acts as an Insolvency Practitioner without personal liability and is licensed in the United Kingdom by the Insolvency Practitioners Association.
GENERAL DATA PROTECTION REGULATION
RBW Restructuring Limited is registered with the Information Commissioner registration number ZA782436.
PROFESSIONAL INDEMNITY INSURANCE
The Provision of Services Regulations 2009 requires that we disclose our professional indemnity insurance which is Square Mile Underwriting, 6 Lloyds Avenue, London EC3N 3AX. The territorial coverage of the insurance is worldwide excluding USA and Canada.
CODES OF CONDUCT AND ETHICS
All insolvency practitioners are required to comply with the Insolvency Code of Ethics and a copy of the Code can be found here.
RBW Restructuring always aim to provide professional client service of the highest quality. However, if you have any complaint regarding with the service you are receiving, in the first instance please contact Tony Bayliss at Unit 4, Limes Court, Conduit Lane, Hoddesdon, Hertfordshire EN11 8EP.
We take complaints very seriously and will endeavour to explain the position to you and most disputes can be resolved amicably through the provision of further information and physical meetings.
However, in the event that you have exhausted our complaints procedure and you are not satisfied that your complaint has been resolved or dealt with appropriately, you may complain to the Insolvency Complaints Gateway which is operated by the Insolvency Service, an Executive Agency of the Department for Business, Energy & Industrial Strategy (BEIS).
Complaints can be submitted via an online complaints form at www.gov.uk/complain-about-insolvency-practitioner (Guidance for those who wish to complain can also be found on this site).
If you have difficulty accessing the online complaints form you can also make any complaint through the Insolvency Service Enquiry Line – email firstname.lastname@example.org or alternatively telephone 0300 678 0015 (Monday to Friday 9am to 5pm).